How Wallet Data Fits Our Policy
This Privacy Policy covers details connected with your raya999 account, including your contact details, phone verification status, sign-in records, device signals, support messages and transaction references. When you choose DANA, OVO, GoPay or QRIS, we receive the payment status and reference needed to match an account
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action; we do not ask you to send wallet passwords through support. A bank transfer or virtual account may create a bank reference that helps us check a payment record. We use these details for account access, payment reconciliation, security checks, policy requests and required retention.
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Access or eligibility depends on local law, and our handling may change when a legal requirement applies. If you believe a record is inaccurate, contact us through the account support path and include the relevant date, wallet rail and account phone number.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.